In this course you will learn how to: get started with the People workspace, work with contacts, and use contact lists.

In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information.

At the end of this workshop, you will be able to know and use essentials of a good presentation, choose platforms that enhance your message and reach, set goals and timelines for your presentation, create engaging narrative from outline through final draft, edit and polish your presentation, offer and receive peer review and, develop best practices for future presentations.

In this course you will learn how to: Apply character formatting, Create lists, Control paragraph layout, and Apply styles to text.

Here you are going to learn just what an employee recognition program is all about. You’re going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office.