Navigate the Outlook interface, perform basic email functions, and use Outlook help.

After completing this course, participants will know the characteristics of bad bosses and good leaders, understand how those who hold management positions can develop into good leaders, know the elements of leading by example, understand the importance of good communication and effective feedback, and know how to use emotional intelligence.

In this lesson you will learn how to: Apply animations and transitions, Customize design options, Work with comments, and Co-author a presentation.

Create and manage tasks, and manage notes.

Here you are going to learn just what an employee recognition program is all about. You’re going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office.

Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course.

In this course you will learn how to: Configure site search options, Change site administration and navigation settings, and Configure site permissions.