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		Influence and Persuasion$99.00In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.
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		Customer Service Training: Critical Elements of Customer Service$139.99This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
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		Introduction to HTML and CSS Coding Part 2: Responsive Web Design$99.00In this course, you will learn how to use flexible layouts, media queries, and flexible media.
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		Performance Management: Managing Employee Performance$99.00In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance.
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		Microsoft 365 Excel: Part 3: Excel Online$99.00How to access and use Excel Online Features that differ between Excel Online and the Excel desktop application
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		Mastering Adult Learning Methods$99.00This course will ensure that you have the skills to compare and contrast the teaching of children (pedagogy) and adult learning (andragogy), to apply best practices in adult education within your own classroom, to explain the importance of reflection in adult learning, to develop and use self-reflection and group reflection within classroom activities to enhance learning, to explain the importance of experiential, self-directed, project based, and action learning in adult education and to develop and use experiential learning, self-directed, project-based, and action learning classroom activities to enhance learning.
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		Microsoft 365 Excel: Part 1: Getting Started$99.00Identify the basic components of Excel Create a basic worksheet Get help in Excel 365




































