This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.

In this course you will learn how to format text, and add media to a Sway project.

In this course you will learn how to properly type HTML code, add basic elements, including headings, paragraphs, and breaks, and create a bulleted or numbered list.

Navigate the Outlook interface, perform basic email functions, and use Outlook help.