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Public Speaking: Speaking Under Pressure
$139.99This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You’ll focus on short responses and learn ways to expand a basic presentation. -
Introduction to Microsoft Power BI: A Closer Look at Visualizations
$99.00In this course you will learn how to create and manage the following types of visualizations: matrixes, tables, charts,maps, gauges, cards, KPIs, and slicers. -
Introduction to HTML and CSS Coding: Getting Started with HTML
$99.00In this course you will learn how to properly type HTML code, add basic elements, including headings, paragraphs, and breaks, and create a bulleted or numbered list. -
Entrepreneurship 101
$99.00In this course, you’ll learn the basics of entrepreneurship. You will learn how to find and evaluate business ideas, flesh out those ideas by developing value propositions and financial projections, consider your ownership options, prepare the appropriate documents (including a business plan, pitch deck, and white papers), and gather funding for your business. You’ll also learn the steps of developing, testing, marketing, and launching a product or service. To wrap things up, you’ll learn how to grow your business and become an entrepreneurial leader. -
The ABC’s Of Supervising Others:
$99.00This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility. -
Unconscious Bias
$99.00This course covers the definition of unconscious bias, the importance of acknowledging and addressing unconscious bias in the workplace and personal settings, how to identify potential biases in personal and workplace settings, how to engage the Five Rs of reducing unconscious bias, and the development of plans and policies to reduce personal and workplace unconscious biases. -
Microsoft 365 Outlook Part 1: Managing Your Calendar
$99.00View the calendar, manage appointments, manage meetings, and print your calendar. -
Microsoft 365 Outlook: Online: Using the People Workspace
$99.00In this course you will learn how to: get started with the People workspace, work with contacts, and use contact lists. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$139.99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
