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Creating Winning Proposals
$99.00In this course, you will learn how to locate potential funders and how to match funders’ interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders. -
Building Your Self Esteem and Assertiveness Skills
$139.99In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves. -
Mastering Adult Learning Methods
$99.00This course will ensure that you have the skills to compare and contrast the teaching of children (pedagogy) and adult learning (andragogy), to apply best practices in adult education within your own classroom, to explain the importance of reflection in adult learning, to develop and use self-reflection and group reflection within classroom activities to enhance learning, to explain the importance of experiential, self-directed, project based, and action learning in adult education and to develop and use experiential learning, self-directed, project-based, and action learning classroom activities to enhance learning. -
Customer Service Training: Managing Customer Service
$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.” -
The Professional Supervisor
$139.99In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment. -
Employee Dispute Resolution: Mediation through Peer Review
$139.99In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. -
Microsoft 365 Excel: Online: Working with Data
$99.00In this course you will learn how to: use formulas and functions, work with data, rows, and columns, and sort and filter data. -
Critical Thinking
$99.00In this course, you’ll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, you’ll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered. -
Microsoft 365 Outlook Part 1: Reading and Responding to Messages
$99.00Customize reading options, work with attachments, and manage your message responses -
Mobbing in the Workplace
$99.00After this course, you will be able to identify mobbing and how it differs from individual bullying, know why and how it occurs, know how it impacts the person targeted and the organization, know what actions to take if you are being mobbed, know how to avoid targeting someone, and know what action to take as an organization to stop mobbing before it starts -
Writing Reports and Proposals
$139.99To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. You’ll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material. -
Advanced Writing Skills
$139.99In this course, you will learn how to write specific kinds of documents, including letters, business cases, reports, and proposals. You will also review some fundamental writing rules, such as the four C’s of writing and paragraph construction. -
Microsoft 365 Excel: Part 1: Managing Large Workbooks
$99.00Format worksheet tabs Manage worksheets Manage the view of worksheets and workbooks
