-
Microsoft 365 Excel: Part 2: Working with Graphical Objects
$99.00Insert and modify graphical objects Layer and group graphical objects Incorporate SmartArt into your workbooks -
Introduction to Microsoft Power BI: Working with Data
$99.00In this course you will learn how to transform and sanitize data, use the Query Editor, model data, and manage relationships. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$139.99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Women and Leadership: Owning Your Strengths and Skills
$99.00At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan.
