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Microsoft Teams: Customizing You Teams Experience
$99.00In this course you will learn how to manage your Teams profile, manage teams, and add bots and apps to Teams. -
Facilitation Skills
$139.99In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Customer Service Training: Critical Elements of Customer Service
$139.99This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Microsoft 365 Word: Part 3: Collaborating on Documents
$99.00Modify user information in a document Share a document Work with comments Compare document changes Review a document with tracked changes Merge document changes Coauthor documents -
Microsoft 365 Word: Part 3: Securing a Document
$99.00Suppress information Set editing restrictions Add a digital signature to a document Restrict document access -
Microsoft 365 PowerPoint Online: Working with SmartArt
$99.00In this course you will learn how to: Create, modify, and format SmartArt. -
Getting Started with Microsoft 365
$99.00Navigate your account Find help and change your account settings Use desktop apps with Microsoft 365 -
Introduction to HTML and CSS Coding: Extended Styling Techniques using HTML and CSS
$99.00In this course you will learn how to use grouping elements, change the dimensions of a div block, and use the CSS box model to format your webpage. -
Microsoft 365 Excel: Part 3: Worksheet Automation
$99.00Manage workbook properties Record, create and edit a macro Create and use a template Use data validation in a workbook -
The Professional Supervisor
$139.99In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment. -
Microsoft 365 Excel: Part 1: Getting Started
$99.00Identify the basic components of Excel Create a basic worksheet Get help in Excel 365 -
Microsoft 365 OneNote: Online: Getting Started
$99.00In this course you will learn how to: get started with OneNote Online, set up a notebook, manage pages and sections, and print and view notebooks.
