After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.

Navigate the Outlook interface, perform basic email functions, and use Outlook help.

In this course you will learn how to: Apply character formatting, Create lists, Control paragraph layout, and Apply styles to text.

View the calendar, manage appointments, manage meetings, and print your calendar.

In this course you will learn how to: use tags and symbols, add handwritten text to a note, and use OneNote’s highlighting tools.