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		Microsoft 365 Outlook: Online: Getting Started$99.00In this session, you will learn: about key terms associated with Microsoft Outlook, how to log into Microsoft Office, launch Outlook Online, and use its interface, about notifications, and how to get help in Outlook Online.
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		Making Your Business Better$99.00This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest to the student are Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp.
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		Fostering Innovation$99.00At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company.
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		Microsoft 365 Excel: Online: Adding Pictures and Shapes$99.00In this course you will learn how to: insert pictures and shapes, and format shapes.
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		Self-Leadership$99.00In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.
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		Introduction to HTML and CSS Coding Part 2: How to Position Content$99.00In this course, you will learn about positioning content with floats, clearing and containing floats, positioning with inline-block, and clearing white-space when using inline-block.
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		Employee Recognition: Appreciating Your Workforce$99.00Here you are going to learn just what an employee recognition program is all about. You’re going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office.
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		Building Your Self Esteem and Assertiveness Skills$139.99In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.
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		Microsoft 365 Excel: Part 1: Modifying a Worksheet$99.00Format text and cells Align cell contents Use Find & Select tools Use Spell Checking
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		Microsoft Teams: Customizing Channels$99.00In this course you will learn how to customize channels, and add tabs and connectors to a channel.
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		Unconscious Bias$99.00This course covers the definition of unconscious bias, the importance of acknowledging and addressing unconscious bias in the workplace and personal settings, how to identify potential biases in personal and workplace settings, how to engage the Five Rs of reducing unconscious bias, and the development of plans and policies to reduce personal and workplace unconscious biases.
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		Call Center Training: Sales and Customer Service Training for Call Center Agents$139.99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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		Intrapreneurship$99.00In this course, you’ll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. You’ll also explore different ways that you can contribute to the intrapreneurial process. As well, you’ll learn how to develop, screen, sell, and implement your ideas.
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		CRM: An Introduction to Customer Relationship Management$99.00This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking.




































