After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.

Navigate the Outlook interface, perform basic email functions, and use Outlook help.

Manage workbook properties Record, create and edit a macro Create and use a template Use data validation in a workbook