In this course you will learn how to: create and send email messages, respond to email messages in different ways, add items to a message, and manage messages.

In this course you will learn how to: use formatting tools, and add images, tables, and other elements to a notebook.

Specific learning objectives include: how to write clearly, concisely, completely, and correctly; how to make sure words agree; how to recognize and use active voice; how to write proper sentences; how to use practical and inclusive language; how to use different punctuation marks; and, how to revise and proofread.