In this course, you will learn what diversity means and what some of its related terms are. You’ll also consider how your world has changed and how stereotypes impact people. Then, you’ll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.

You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.