You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you’re going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one.

Navigate the Outlook interface, perform basic email functions, and use Outlook help.

In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view.