This course covers the essential elements of a story marketing campaign, from a review of company message and brand, to the elements of good storytelling. The course leads participants through the steps of creating a marketing story — knowing your company, knowing and connecting with customers, and the story writing and editing process. This creates a clear and engaging path that will lead customers to your products and services and encourage them to respond to your call to action.

Manage workbook properties Record, create and edit a macro Create and use a template Use data validation in a workbook

In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view.