You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you’re going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one.

In this course you will learn how to: create and send email messages, respond to email messages in different ways, add items to a message, and manage messages.

In this course you will learn how to navigate the updated Start menu, use the updated taskbar and Action Center, use themes and emojis, and use the updated clipboard settings.

In this course you will learn how to create and modify tables and charts.

In this course you will learn how to: insert pictures and shapes, and format shapes.

Customize the Outlook interface, and create and manage Quick Steps.