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Managing Difficult Conversations
$139.99This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively. -
Microsoft Skype for Business 2016: Working with Messages and Contacts
$99.00In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view. -
Getting Started with Microsoft 365: Managing Security
$99.00Manage domains Monitor Microsoft 365 security and compliance -
Microsoft 365 Word: Part 3: Simplifying and Managing Long Documents
$99.00Add cover pages and blank pages to a document Insert an index Insert a table of contents Insert ancillary tables, such as tables of figures and authorities Manage document outlines Create master and subdocuments -
Stress Management
$139.99This course will teach you some different ways to look at stress, ways to take care of yourself to reduce the stress that you feel, and coping techniques. You will also learn some time management and organizational tips to help you work smarter.