After completing this course, participants will know the characteristics of bad bosses and good leaders, understand how those who hold management positions can develop into good leaders, know the elements of leading by example, understand the importance of good communication and effective feedback, and know how to use emotional intelligence.

In this course you will learn how to change the font-family of a section of text, change the font size of a section of text, use additional CSS text properties, including font-style, font-weight, line-height, and text-align, and use the CSS font style shorthand.

Create and update contacts, and view and organize contacts.

In this course you will learn how to: create and send email messages, respond to email messages in different ways, add items to a message, and manage messages.

In this course you will learn how to: insert pictures and shapes, and format shapes.

In this course, you will learn how to use commonly used selectors, child selectors, attribute selectors, and pseudo-selectors.