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Getting Started with Microsoft 365
$99.00Navigate your account Find help and change your account settings Use desktop apps with Microsoft 365 -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$139.99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Getting Started with Microsoft 365: Managing Security
$99.00Manage domains Monitor Microsoft 365 security and compliance -
Microsoft 365 Excel: Part 2: Creating Advanced Formulas
$99.00Apply range names Use specialized functions -
Microsoft Skype for Business 2016: Working with Messages and Contacts
$99.00In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view.
