In this course you will learn how to: format text and cells, align cell contents, use Find and Select tools, and apply conditional formatting.

In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture,about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form.

In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options.

This course covers all the essential elements of corrective and preventive action, from identifying problems from customer complaints and internal audits and determining their significance through root cause analysis, to measuring the effectiveness of the action.