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		Communication Strategies$139.99This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
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		Microsoft 365 Outlook Part 1: Managing Your Messages$99.00Manage messages using tags, flags, and other commands, and organize messages using folders.
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		Microsoft 365 Excel: Part 2: Organizing Worksheet Data with Tables$99.00Create and format tables Modify tables Use table references
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		Process Improvement with Gap Analysis$99.00You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation.
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		The Professional Supervisor$139.99In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment.
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		Conversational Leadership$99.00In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.




































