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Microsoft 365 Outlook Part 1: Reading and Responding to Messages
$99.00Customize reading options, work with attachments, and manage your message responses -
Online Tools for Small Business
$99.00At the end of this course, you will know about popular free online tools for small business owners, understand basic functions of Google Docs, Canva, Trello, Survey Monkey, and MailChimp, be able to select tools that meet or match your business needs, and know how to use these tools in your business. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$139.99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Microsoft Teams: Customizing You Teams Experience
$99.00In this course you will learn how to manage your Teams profile, manage teams, and add bots and apps to Teams. -
The Minute Taker’s Workshop
$139.99You’ll begin this course by learning what a minute-taker does and what skills they should have. Then, you’ll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book. -
Inventory Management: The Nuts and Bolts
$99.00In this course, you will learn about all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are. -
Business Succession Planning: Developing and Maintaining a Succession Plan
$139.99This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results. -
Microsoft 365 Outlook: Online: Using the Microsoft To Do Workspace
$99.00In this course you will learn how to: get started with the Microsoft To Do workspace, work with tasks, and manage tasks.
