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Managing Difficult Conversations
$139.99This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively. - 
		
Conducting Effective Performance Reviews
$99.00This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance. - 
		
Developing a Training Needs Analysis
$99.00This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action. - 
		
Microsoft 365 Outlook: Online: Organizing Email
$99.00In this course you will learn how to: manage folders, use categories, use viewing tools, and clean up messages. - 
		
Workplace Health and Safety: The Supervisor’s Role and Responsibilities
$99.00This course will help you learn about various aspects of a supervisor’s role in organizational health and safety, including: the employer’s responsibility to display due diligence; the three rights of workers; the responsibilities and roles of supervisors and workers; the role of the health and safety committee; the responsibilities of supervisors and workers in hazard identification, assessment and control, safety and health inspections, and accident reporting and investigation; the necessary health and safety training for employees; the importance of communicating health and safety information; and how to create an employee orientation checklist. - 
		
Microsoft 365 PowerPoint Online: Working with SmartArt
$99.00In this course you will learn how to: Create, modify, and format SmartArt. - 
		
Respect in the Workplace
$99.00After you complete this course, you will be able to: Define and deal with bullying, abuse, harassment and discrimination, Identify and address unconscious bias, Identify power dynamics in the workplace, Be empowered as a bystander to take effective action, Understand and manage common emotions in the workplace, Understand mental health outcomes of prolonged or unaddressed disrespectful behavior, and Foster respect in your workplace. - 
		
Windows 10: May 2019 Update: Windows Settings and Storage
$99.00In this course you will learn how to use the updated Settings app, and use the updated Storage settings. - 
		
Communications for Small Business Owners
$99.00If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. - 
		
Microsoft 365 OneNote: Online: Finalizing a Notebook
$99.00In this course you will learn how to: use proofing tools, share and collaborate on notebooks, and work with notebook versions. 




































