In this course you will learn how to: Configure site search options, Change site administration and navigation settings, and Configure site permissions.

In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options.

This course will take you through a Vendor Management process including outlining a Vendor Policy Document, developing Vendor Key Performance Indicators, assessing of potential vendor risk, describing components of a vendor contract, and monitoring the performance and relationship of vendors using questionnaires, form and auditing.

After this course, you will be able to identify mobbing and how it differs from individual bullying, know why and how it occurs, know how it impacts the person targeted and the organization, know what actions to take if you are being mobbed, know how to avoid targeting someone, and know what action to take as an organization to stop mobbing before it starts

In this course you will learn how to: format text and cells, align cell contents, use Find and Select tools, and apply conditional formatting.