This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.

Use chat Make audio and video calls Use the Teams calendar to manage meetings Manage files

In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options.