This course will ensure that all staff members understand the importance and use of progressive discipline. It starts by examining ways to minimizing disciplinary issues and after defining discipline, discipline policies and progressive discipline, it gives hands-on experience with verbal warnings, written warnings, performance improvement plans and termination, using thought exercises and scenarios.

By the end of this course, users should be comfortable using the new features released in 2018 for the desktop version of Microsoft Office 365, including features of Microsoft Word, Excel, PowerPoint, Outlook, Access, and Visio.

In this course you will learn how to: Get started with Word Online, Manage documents, Work with text, Find and replace text, Change view options, and Get help in Word Online.

In this course you will learn how to use grouping elements, change the dimensions of a div block, and use the CSS box model to format your webpage.

In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view.